Responsible gambling

Responsible Gaming at Casino du Lac-Leamy

At Casino du Lac-Leamy, we prioritize the well-being and safety of our players. We believe that responsible gaming is an integral part of a healthy and enjoyable experience.

Self-Exclusion Program

We offer a self-exclusion program to help you maintain control over your gaming habits. This program allows you to exclude yourself from playing at Casino du Lac-Leamy for a specified period, giving you time to focus on other aspects of your life.

To initiate the self-exclusion process, please visit our poker room desk or contact our customer support team. We will guide you through the steps and help you create a plan that suits your needs.

Deposit Limits

You can set deposit limits to ensure that gaming does not become an issue for you. These limits allow you to control how much money you spend on games, helping you maintain a balanced approach to entertainment.

To manage your deposits, please visit our online platform or contact our customer support team. We will help you adjust your settings and ensure that you stay in control.

Time-Outs

We understand that sometimes, it's essential to take a break from gaming. Our time-out feature allows you to pause your account for a specified period, giving you space to focus on other activities or seek professional advice.

To initiate a time-out, please contact our customer support team. We will guide you through the process and help you choose an option that suits your needs.

Age Verification

We take age verification very seriously at Casino du Lac-Leamy. To ensure that all players are 18+, we require government-issued photo identification before allowing access to games or services.

Please note that this policy applies to both online and physical gaming experiences, ensuring a safe and responsible environment for everyone involved.

Additional Resources

We are committed to providing the best possible experience while promoting responsible gaming practices. If you need help managing your gaming habits, we suggest reaching out to one of our trusted partners:

• Quebec government gambling support services
• Loto-Québec's responsible gaming framework

These resources offer valuable guidance and support, helping you maintain a healthy approach to entertainment.

Help is Available

Remember that it's always okay to ask for help. If you're struggling with your gaming habits or need assistance with any aspect of our services, please don't hesitate to contact us:

• Visit our online platform
• Contact our customer support team

We are here to listen and provide the guidance you need to maintain a balanced approach to entertainment.

Your Well-being is Our Priority

At Casino du Lac-Leamy, we believe that responsible gaming is essential for providing an enjoyable experience. We prioritize your well-being, ensuring that all policies and practices align with provincial regulations and international standards.

Together, let's focus on creating a fun and safe environment where everyone can thrive.